Paul B. Brown
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of ... [... more]
Random House |
Carl Sewell
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of ... [... more]
Random House |
Beth Veillette
The home you've always dreamed of starts here! Kitchen Ideas that Work combines fresh ideas with professional design advice so you can create the kitchen you've always wanted. No other book on the market offers this much useful information and ... [... more]
Random House |